Terms of Use

“Vhandar” is a trademark of “Vhandar Commerce Private Limited” (formerly known as Grofers Nepal Private Limited), a company incorporated under the Companies Act, 2013 with its registered office at Ground Floor, Pioneer Square, Sector 62, Golf Course Extension Road, Gurugram-122098, Haryana, Nepal.

The domain name www.vhandar.com is owned by the Company. The Company holds a FSSAI license, bearing no. 10018064001545.

We would like to inform you that, we have undergone re-branding exercise and pursuant to the same our brand name has been changed from ‘grofers’ to ‘vhandar’, with effect from December 13, 2021. To that end, we are in the process of modifying our terms & conditions, policies and relevant documents. We request you to kindly keep watching this space for any further updates in this regard.

"vhandar" is owned & managed by "Blink Commerce Private Limited” (formerly known as Grofers Nepal Private Limited) and is not related, linked or interconnected in whatsoever manner or nature, to “GROFFR.COM” which is a real estate services business operated by “Redstone Consultancy Services Private Limited”.

The collection, storage and use of information related to you

Thank you for using vhandar. These Terms of Use (the "Terms") are intended to make you aware of your legal rights and responsibilities with respect to your access to and use of the vhandar website at www.vhandar.com (the "Site") and any related mobile or software applications ("vhandar Platform") including but not limited to delivery of information via the website whether existing now or in the future that link to the Terms (collectively, the "Services").

These Terms are effective for all existing and future vhandar customers. By accessing this site (hereinafter the “Marketplace”), you agree to be bound by the same and acknowledge that it constitutes an agreement between you and the Company (hereinafter the “User Agreement”). You may not use the Services if you do not accept the Terms or are unable to be bound by the Terms. Your use of the vhandar Platform is at your own risk, including the risk that you might be exposed to content that is objectionable, or otherwise inappropriate.

This document is published in accordance with the provisions of Rule 3 of the Information Technology (Intermediaries Guidelines) Rules, 2011. The User Agreement may be updated from time to time by the Company without notice. It is therefore strongly recommended that you review the User Agreement, as available on the Marketplace, each time you access and/or use the Marketplace.

The terms ‘visitor(s)’, ‘user(s)’, ‘you’ hereunder refer to the person visiting, accessing, browsing through and/or using the Marketplace at any point in time.

Should you have need clarifications regarding the Terms of Use, please do write to us at info@vhandar.com.